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TERMS AND CONDITIONS


Terms and Conditions of Use and Sale:
Welcome to the Ombra website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use and sale. If you do not agree to these terms, please do not use our site.
1. Use of the Website
1.1. The content of this website is for informational purposes only. We reserve the right to change, modify, or discontinue any aspect of the site at any time without prior notice.
1.2. You agree to use this site legally and in accordance with these terms and conditions, as well as all applicable laws and regulations.
2. Intellectual Property
2.1. All intellectual property rights related to this website, including text, graphics, logos, images, and software, are owned by Ombra or its licensors and are protected by intellectual property laws.
2.2. Copying, reproducing, distributing, transmitting, displaying, selling, licensing, or exploiting any content from this site without the express written consent of Ombra is prohibited.
3. User Information
3.1. By providing personal information through this site, you agree that the information will be processed in accordance with our Privacy Policy.
3.2. You agree to provide accurate and up-to-date information and to notify us immediately of any changes to the information you have provided.
4. Online Purchases
4.1. Purchases made through this site are subject to our terms and conditions of sale, which you can review before making a purchase.
5. Terms and Conditions of SalePurchase Process:5.1. When making a purchase through our website, you agree to provide accurate and complete information, including valid and updated payment details.
5.2. We reserve the right to reject or cancel orders for reasons such as invalid payment information, inventory issues, or suspicion of fraudulent activity.

Price and Payment


5.3. All prices are stated in the specified currency and may be subject to local taxes and fees, which will be the responsibility of the buyer.
5.4. We reserve the right to change product prices at any time without prior notice. However, price changes will not affect already placed and confirmed orders.
5.5. Payment will be processed through secure and encrypted methods. By making a purchase, you agree to the payment terms and conditions.

Customs and Taxes

5.6. International orders may be subject to  subject to customs duties, import taxes, or additional fees determined by the destination country. These charges are not included in the product price or shipping cost and must be paid by the customer. We are not responsible for customs delays or additional charges imposed by local authorities.

Shipping and Deliveries


5.7. The estimated shipping time will be provided when making the purchase, and delivery will be subject to inventory availability and transportation services.
5.8. Ombra will not be responsible for delivery delays caused by events beyond our control, such as natural disasters, strikes, or transportation problems.

Returns and Exchanges


5.9. In accordance with European Union consumer protection regulations, customers have the right to withdraw from their purchase within 14 calendar days from the date of receipt of the product, without providing any reason.
5.10. To exercise the right of withdrawal, the customer must notify Ombra in writing within the 14-day period. Products must be returned unused, in their original condition and packaging.
5.11. Return shipping costs shall be borne by the customer unless the product is defective or incorrect.
5.12. If a product is defetive or damaged upon delivery, the customer must contact us within a reasonable time, providing photographic evidence where applicable. In such cases, Ombra will offer a replacement, repair, or refund in accordance with applicable consumer laws.
5.13. Exceptions to the Right of Withdrawal: The right of withdrawal does not apply to personalized or custom-made products and made-to order jewelry pieces.


Warranties and Product Quality


5.14. Ombra offers handcrafted and artisanal products. Due to the handmade nature of our items, slight variations in color, texture, or finish may occur and are considered part of the uniqueness of each piece, not defects. While we make every effort to accurately display products on our website, we cannot guarantee that screen displays perfectly reflect the final product.

Property Rights


5.15. Ownership of products will transfer to you once we have received full payment. Until then, the products will remain the property of Ombra.

Company Information /  Legal Notice

Ombra is an independent artisanal brand operated by:
Legal Name: Valeria Baret Argila
Business Structure: Self-employed individual (Autónoma)
Country of Operation: Spain
Business Activity: Design and sale of handcrafted jewelry and artisanal products
Tax Identification Number (NIF): 47965542P
Contact Email: ombra.objects@gmail.com

Governing Law and Jurisdiction


These Terms and Conditions shall be governed by and interpreted in accordance with Spanish law. Any disputes arising from the use of this website or from purchases made through it shall be subject to the jurisdiction of the courts of Spain, unless otherwise provided by applicable consumer protection regulations.

By using this site and making a purchase, you agree to these terms and conditions of use and sale. If you have any questions or concerns, please contact us.